Thanks to implementation of ICP, most issues the team members and customers encountered in the company have been resolved. Namely, communication mistakes have been eliminated and the decision-making process has definitely accelerated. Making decisions regarding specific tasks and performing them successfully has become a matter of a single day.
The messenger and comments incorporated in the software help in quick communication. Thanks to e-mail notifications, the customer is immediately informed if any actions are required from him or her.
This practice has allowed to eliminate the possible mistakes in cooperation with the customer.
“Having tested several project management software products, ICP seems to be the optimum solution at this stage. Despite several issues at the beginning of use (resolved on an on-going basis by the support), the software works very well. It offers several major facilities, such as hourly project reports and the said messenger system, but a direct activation of the time measurement in the task card is missing.
In general, BrandAssist appreciates working with ICP, especially since it can provide its feedback and propose improvements to the software engineering team.”